Terms of Service

1. Who can use it

Marmar Markaz is a marketplace for buying and selling marble, granite and other natural stone in Pakistan. Anyone can browse. To contact sellers, post, like or follow, you need an account, and you must be at least 18 years old and using the app for genuine business or purchasing purposes.

2. Accounts

• You log in with your phone number and a code sent to you on WhatsApp. Use a number you own, and keep access to it.
• Keep your profile accurate: your real name, business name and city.
• One person or business per account. Don't share your account or use someone else's number.
• You are responsible for what happens on your account.

3. Selling and verification

• To publish stock, apply to sell with clear photos of your CNIC. Factories can also add an electricity bill.
• You can prepare listings while we review your application. They become visible to others only after we approve you.
• We decide whether to approve an application, and may ask for more information or reject it. You can apply again after a rejection.
• The Verified badge means we checked your documents. It is not a guarantee of a seller's stock, prices, quality or conduct.

4. Listing rules

• List only stone you actually have or can supply, with accurate names, types, sizes and photos.
• Use photos you took yourself or have the right to use.
• You can have a limited number of active listings at a time (currently 10). We may change this limit.
• Confirm that each listing is still available every 30 days. Listings not confirmed within 60 days are hidden automatically; you can bring them back by confirming them.
• Listings reported by several users may be hidden automatically while we review them. We may remove any listing that breaks these terms.

5. Requests

Signed-in members can post requests for stone they need, up to 5 open requests at a time. Requests must be genuine. Close them once you've found what you need.

6. Deals between users

• Marmar Markaz connects buyers and sellers. We are not a party to any deal, and the app does not handle payments.
• Calls and WhatsApp chats happen outside the app, directly between you and the other person.
• Agree the price, quantity, quality, delivery and payment terms with the other person yourself. Inspect stone before you pay where possible.
• We are not responsible for the quality, delivery or payment of any deal, or for disputes between users. Please report anyone who acts dishonestly.

7. What's not allowed

• False, misleading or duplicate listings, or fake requests.
• Harassing, threatening or spamming other users, including unwanted bulk messages to numbers found in the app.
• Copying or collecting other users' information, such as phone numbers, by automated means.
• Impersonating another person or business, or using someone else's documents.
• Illegal goods, or content that is offensive or infringes someone else's rights.
• Trying to break, overload or get around the app's security or limits.

8. Your content

You keep ownership of the photos and text you post. You give us permission to store, display, resize and share them in the app and on our website so that we can run and promote the marketplace. This permission ends when you delete the content or your account, except where it has already been shared.

9. Fees

Marmar Markaz is currently free to use. If we introduce paid features, we will tell you before they apply, and you can choose whether to use them.

10. Suspension and deletion

We may hide content, or suspend or close an account, that breaks these terms or puts other users at risk. You can delete your account at any time in the app (Profile → Settings → Delete account). See Delete your account and our Privacy Policy for what happens to your data.

11. Disclaimers and liability

The service is provided "as is". We work to keep it available and accurate, but we can't promise it will always be uninterrupted or error-free, or that listings are accurate. To the extent the law allows, Marmar Markaz is not liable for indirect or consequential losses, or for losses arising from deals or contact between users.

12. Changes, law and contact

We may update these terms. We will change the date at the top, and tell you in the app about important changes. If you keep using the service after a change, you accept the updated terms.

These terms are governed by the laws of Pakistan, and disputes will be handled by Pakistani courts.

Questions about these terms: contact@marmarmarkaz.xyz